FAQ

Straight answers, no marketing.

What people actually ask, before and after installing.

System

Which Windows versions are supported?

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Windows 11 64-bit (x86-64) is the officially supported platform. ARM64 is not supported. Some people run it on Windows 10 64-bit and it generally works, but that is not officially supported.

System

What computer specs do I need?

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Almost any modern Windows PC. SDC barely touches the CPU, even with hundreds of fixtures running movement and dimmer effects. Memory matters more than CPU: usage grows with the size of your show, so give a large rig plenty of RAM.

System

Can I use it on a laptop?

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Yes. The interface is designed to work on a laptop screen, and it scales up nicely on a big monitor too.

System

Does it support light and dark mode?

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Yes, both.

System

Do I need to install anything else?

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For Art-Net, no - the setup file is all you need. For USB you also need the drivers that came with your interface.

Free mode

Can I really use it for free?

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Yes, in unlimited 2-hour sessions. Every feature is available without a licence.

Free mode

What happens after the 2-hour limit?

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All channels reset to 0 and you restart the app to carry on. You do not start over - settings and saved data are preserved.

Free mode

Are all features available without a licence?

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Yes. The only difference is that you must restart the app every two hours.

Licence

How will I receive my licence?

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By email with your receipt. It is automated, so it arrives quickly.

Licence

What happens when my licence expires?

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There is a 31-day grace period where the app behaves as if the licence were still valid. After that it reverts to 2-hour sessions.

Licence

Can I move my licence to another PC?

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No. The licence is locked to the computer where it was activated.

Licence

Can I use the licence on several machines?

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No, one machine per licence.

Licence

Can I upgrade to new versions during the licence period?

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Yes. Be aware your settings may not be compatible with a newer version, so you might need to set up again. The app is built for simple setups, so this is rarely a big job.

Licence

How can I trust the downloaded file?

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The setup file is signed with a high-level EV certificate validated by Microsoft, which guarantees the file comes from Simple DMX.

Hardware

Can I use any hardware I want?

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SDC supports standard USB-to-DMX and Art-Net devices, and is not locked to a brand. You may already own something that works - see the hardware page for tested devices.

Hardware

Can I use USB devices?

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Yes - Enttec Open DMX and DMX USB Pro, the Eurolite equivalents, and other affordable USB-to-DMX dongles. Test your own hardware in free mode before buying a licence.

Hardware

What hardware do you recommend?

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An Art-Net device. If you must use USB, choose a Pro version with a built-in processor for a stable signal - the licence agreement notes that stable DMX control is not guaranteed with low-cost Open DMX devices.

Hardware

Can I use Art-Net devices?

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Yes.

Hardware

Can I run Art-Net over wifi?

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In theory yes, but we do not recommend it. It may work some of the time, and you will probably see dropouts.

Hardware

Can I use a MIDI controller?

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Yes, one or more Akai APC Mini MK2 controllers.

Hardware

Can I trigger palettes from another system?

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Yes. Palettes can be fired by UDP commands over the network, so a media server, show controller or a simple script can trigger them.

Fixtures

What fixture files do I need?

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SDC uses GDTF, the professional fixture file format, and nothing else. If your fixture has no GDTF file, SDC can make one.

Fixtures

Can I create a GDTF file in SDC?

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Yes, two ways. Manual To GDTF generates the file automatically from your fixture's PDF manual, and the Simple GDTF Maker lets you type in the channels. Both save a standard .gdtf file that works in other software too.

Fixtures

What kind of fixtures are supported?

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Anything that speaks DMX, plus RGB and RGBW pixel strips.

Fixtures

Can it control pixel strips and LED bars?

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Yes, there is a dedicated section for pixel strips and LED bars, using Art-Net to SPI or Art-Net to DMX.

Fixtures

Can I use 16-bit devices?

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Yes, for dimmer, pan and tilt.

Limits

How many fixtures can I use?

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As many as you like, across up to 32 full DMX universes.

Limits

How many universes can I use?

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32.

Limits

How many faders and buttons can I add?

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As many as you like.

Limits

Can I back up my whole setup?

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Yes, from Settings. It is quick.

Support

Are there guides?

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Yes - the How To page has the full PDF manual, a quick start guide, and a step-by-step walkthrough from your first fixture to a full show.

Support

Something seems wrong. What should I do?

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Check Release History on the News page to see whether a newer version fixes it. If not, get in touch.

Support

Will the app get more powerful over time?

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New features keep coming, but under the same philosophy: keep it simple. Do not expect it to turn into a full-blown console app.

Still unsure? Two hours costs you nothing.

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